Help Desks
- AmberCat - Web-based and
desktop software for internal and external help desks,
customer service, and facilities management.
http://www.ambercat.com
- Avante Solutions
- Offers the HEAT software package for help desks.
http://www.avantesolutions.com
- OmniTracker - Customizable workflow tool for bug tracking,
quality assurance, help desks and call centers.
http://www.omninet.de/english/OT_Ueberblick.shtml
- Symon Communications, Inc.
- Manufacturer of electronic LED moving message displays, signs,
readerboards and alerting software for ACDs, call centers and
help desks.
http://www.symon.com/
- Grubb Help Desk
Consulting Group, Inc. - (US) - An independent consulting firm
providing services for information technology and technical
support help desks.
http://www.ghdcg.com
- KR Consulting -
Management consulting firm for help desks and
customer support centers.
http://www.krconsulting.com
- Network Security Software by
Onix Networking - Specializing in technologies supporting
secure network connectivity, business intelligence, call center
and help desks, and virtual private networks.
http://www.onixnet.com
- Data Spectrum -
Standard and custom built control desks for IT Centres,
Network Operation Centres (NOC), help desks and call
centres. Conference and boardroom tables, plasma and rear
projection screens and walls.
http://www.dataspectrum.co.uk
- Academic Assistance
Clearinghouse - Courses, services, tutoring, enrichment
programs, help desks, supplimental instruction, and
study helps.
http://www.tamu.edu/aac/
- Consulting and Support
Services - Combines the help desks, support
functions, and consulting services from throughout Penn State into
a single services unit that provides unity of support within the
University. A division of Information Technology Services (ITS).
http://cac.psu.edu/css/
- Convey Systems -
Provides on-demand web conferencing capability for e-learning, web
based training, help desks, and internet kiosks.
http://www.conveysystems.com
-
Help desks left out of Y2K loop - [CNN]
http://www.cnn.com/TECH/computing/9904/16/helpdesk.idg/index.html
- Acacia -
Allows support calls and jobs to be logged for anything ranging
from help desks to problem tracking with products
and services.
http://www.helpdesksoftware.com.au
- Legendsoft Spots
- A web-based service order and defect tracking system for
software development organizations and IT help desks.
http://www.e-spot.biz/index2.htm
- Texas Digital Systems,
Inc. - Globally positioned for manufacturing and selling
QuickCOM messaging software and electronic LED display
readerboards for help desks, call centers and ACDs.
http://www.txdigital.com/
- SPoTS -
Rapid deployment enterprise-class trouble ticket and CRM software
for organizations with help desks or customer
support groups.
http://www.troubleticketsoftware.com/
- Cognitor Inc. -
InteligineAnswer is an advanced problem resolution and knowledge
management application for customer service, field service and
repair, internal and external help desks, technical
support groups, and technical assistance centers.
http://www.cognitor.com/
- Support Solutions
Technologies - Provides consultancy, management solutions and
tools for help desks, call centres and service
operations.
http://www.support.com.au/
- MagnoWare - Software suite
for web-enabled service management and help desks.
http://magnoware.com
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